Privacy Policy

Use

Welcome to the Integrated Utility Services (IUS) website. This website is owned and operated by IUS. Provided here are the terms and conditions that govern your use of our website. You agree that you have read these terms and conditions and that by using our site, you are deemed to be bound by them and accept those terms and conditions. If any goods or services or other offers are featured on this website, they are subject to their individual terms and conditions of sale and/or use and are only available for customers in the United Kingdom.

Names

Integrated Utility Services Limited, Northern Electric Distribution Limited, Yorkshire Electricity Distribution plc, and their associated or affiliated companies are all part of the global MidAmerican Energy Holdings group of companies.

When you read these terms sometimes we refer to ourselves as 'us' or 'we'. When we do this we refer to any of the companies in the MidAmerican Energy Holdings group. Where statements contain the name of a specific company that statement is only applicable to the company that is named.

Meaning of Certain Words

The following words have the following meanings:-

Data - any data, text, animation and graphic images contained on the pages of this website (including information contained in and/or ascertainable from the source code).

You - the person browsing, using or connecting to the website.

Rights

This website contains materials, including text, photographs and other images and sound, that are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are (unless specifically stated to the contrary) either owned by us or have been licensed to us by the owner(s) of those rights so that we can use this material as part of our website.

This website also contains trade marks. All our corporate, brand and product names and/or logos appearing on the pages of this website are trade marks of their respective registered proprietor and may only be used under licence from that proprietor or in accordance with these terms and conditions.

You may:-

You may not:-

This is not meant to be a full list of all those things you may not do with this website.

Links

If you wish to provide a hyper-text link or other link to this website, you must first obtain our consent - please contact us by e-mail at the address at the bottom of this page, including the following details:-

This website may include links to external websites. This does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another company within our group of companies.

WARNING!! THIS IS IMPORTANT PLEASE READ CAREFULLY

We have tried to ensure that all information we provide on this website is correct at the time of inclusion. We apologise if any errors have evaded our checks. Please note that all Data is subject to change at any time without notice. You use the information contained in this website at your own risk as we make no warranties, representations or undertakings:-

We shall not be liable to any person for any false, misleading or inaccurate information contained on the pages of this website and we do not accept liability for any use of the information or reliance placed upon it. We do not endorse, warrant or approve the content of any other party's website or any third party products or services by virtue of any information referred to or included on, or linked from or to the pages of this website. We will not have any liability in connection with any of them (including, but not limited to, any liability arising out of any allegation that the content of any third party website infringes any law or the rights of any person or entity). Your statutory consumer rights under English law are not affected by these terms and conditions.

Changing the terms and conditions/operation of the website

General

If any provision of these terms and conditions shall be found by any court or body of authority to be invalid or unenforceable this shall not affect the validity of the remainder of the terms and conditions which shall continue in effect.

Jurisdiction

All disputes relating to these conditions and/or the Data contained in this website shall be governed by and in accordance with the laws of England and shall be dealt with under the exclusive jurisdiction of the English Courts.

Data Protection

Any personal details you provide to any of the companies in the MidAmerican Energy Holdings group through this website will only be used in accordance with our privacy policy. Please read this carefully before continuing. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Privacy Policy

SPECIAL NOTE TO CHILDREN UNDER THE AGES OF 13

Please do not send us your personal information, for example your name, address or e-mail address. If you wish to ask a question or use this website in any way that requires you to send your personal Data please get your parent or guardian to do so on your behalf.

We take the privacy of all our users and customers very seriously. We are committed to providing you with a service which meets your requirements and protects your privacy.

This privacy policy explains how we may collect personal information about you and how such personal information is treated by us from time to time. This policy relates only to information we obtain about you. If you visit a website operated by a third party through a hyperlink included in this website, your information may be used differently by the operator of a linked website.

This privacy policy also outlines some of the security measures which we may put in place in order to protect your privacy and advises you of certain things that we will not do in relation to your personal information. We reserve the right to modify our privacy policy from time to time. When this happens, our homepage will contain or refer to the modified policy.

If at any time you would like to contact us about anything contained on this page or the website more generally, you can do so by completing our General Enquiries contact form.