Terms and Conditions

Welcome to the Northern Powergrid website. This website is owned and operated by Northern Powergrid Holdings Company.

Provided here are the terms and conditions that govern your use of our website. You agree that you have read these terms and conditions and that, by using our website, you are deemed to be bound by and accept those terms and conditions. If any goods or services or other offers are featured on this website, they are subject to their individual terms and conditions of sale and/or use and are only available to customers in the United Kingdom. 


The following words have the following meanings:

DATA means any data, text, animation and graphic images contained on the pages of this website (including information contained in and/or ascertainable from the source code).

YOU means the person browsing, using or connecting to the website.

WE OR US means Northern Powergrid Holdings Company or the relevant company in the Northern Powergrid group, as appropriate.


This website contains materials, including text, photographs and other images and sound that are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are (unless specifically stated to the contrary) either owned by us or have been licensed to us by the owner(s) of those rights so that we can use this material as part of our website.  This website also contains trademarks. All our corporate, brand and product names and/or logos appearing on the pages of this website are trade marks of their respective registered proprietor and may only be used under licence from that proprietor or in accordance with these terms and conditions.  You may:

  • access any part of the website;
  • copy or download Data to a local hard disk and print any page or any part of a page from the website for your own personal non-commercial use only; and
  • make copies of this website or any part of it in RAM or other temporary storage facility or device solely for the purpose of browsing the Data contained on this website.

You may not:

  • except as permitted above), use, adapt, modify, enhance, copy, duplicate, merge, embed and/or disassemble or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other) any or all of the Data on this website;
  • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from this website; or
  • link to this website except as permitted below.

This is not meant to be a full list of all those things you may not do with this website.  


If you wish to provide a hyper-text link or other link to this website, you must first obtain our consent. Please contact us by clicking on the “Make an enquiry” button at the bottom of this page and include the following details:

  • the URL(s) of the page(s) you propose for links to this website; and
  • the URL(s) of the page(s) you propose linking to this website.

This website may include links to external websites. This does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another company within our group of companies.  


We have tried to ensure that all information we provide on this website is correct at the time of inclusion. We apologise if any errors have evaded our checks. Please note that all Data is subject to change at any time without notice. You use the information contained in this website at your own risk as we make no warranties, representations or undertakings:

  • about any of the content of this website or of any other website referred to or accessed by hyper-text link through this website (including, without limitation, as to the quality, accuracy, completeness or fitness for any particular purpose of such content);
  • that the information is free of infection by computer virus, worms, Trojan horses or anything else capable of manifesting, or contaminating your system or which has destructive properties; and
  • regarding illustrations used within this website. These are not necessarily true representations of products or services offered.

We shall not be liable to any person for any false, misleading or inaccurate information contained on the pages of this website and we do not accept liability for any use of the information or reliance placed upon it. We do not endorse, warrant or approve the content of any other party’s website or any third party products or services by virtue of any information referred to or included on, or linked from or to the pages of this website. We will not have any liability in connection with any of them (including, but not limited to, any liability arising out of any allegation that the content of any third party website infringes any law or the rights of any person or entity). Your statutory consumer rights under English law are not affected by these terms and conditions.

  • We may change the format and content of this website at any time and without notice;
  • We may suspend the operation of this website for any reason whatsoever;
  • We reserve the right to terminate access to this website at any time and without notice;
  • We may change, amend or modify these terms and conditions or any other terms and conditions displayed on this website at any time and without notice; and
  • We reserve the right to alter any products or services offered through this website at any time and without notice.

If any provision of these terms and conditions shall be found by any court or body of authority to be invalid or unenforceable, this shall not affect the validity of the remainder of the terms and conditions which shall continue in effect.  


All disputes relating to these conditions and/or the Data contained in this website shall be governed by and in accordance with the laws of England and shall be dealt with under the exclusive jurisdiction of the English Courts.


If at any time you would like to contact us about anything contained on this page or the website more generally, you can do so by clicking on the “Make an enquiry” button at the bottom of this page.

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